At Coastline Cedar Inc., every cedar product is handcrafted and inspected in our North Vancouver workshop before it reaches you.

If you have a concern about the workmanship, structural assembly, or condition of a product you purchased from us, please contact our team. We will review your concern and work with you to find an appropriate resolution.

When you contact us, it helps to include your order number, a description of the issue, and clear photographs of the product and the area of concern.

Contact Us

Coastline Cedar Inc.
North Vancouver, British Columbia, Canada

Email: hello@coastlinecedar.com

For returns and refunds, please see our Returns & Refund Policy.